Frequently Asked Questions

Do I have to pay for parking?
We have a low $8.00 overnight parking fee. There is a limit of one car permitted per room. Trailers, boats and motor homes are not permitted as parking on property is limited.

Do you have shuttle service to and from the airport?
Tampa International (TPA) is a short 27 miles away.Super Shuttle is currently $25.00 per person.  Bats Taxi service ranges from $54 to $65 flat rate/one way. ExecuCar service may be arranged by the Concierge for more personalized service.  It is best to contact the service for group rates and parties of two or more.

Are you an all inclusive property?
We do have All Inclusive packages available with a four night minimum stay. Inquire with a Reservation Agent for more details.

Do you have a dance club?
We have live music on the weekends at Harry's Beach Bar and Rum Runners Bar and Grille. Lobby Lounge, while not a dance club, is open late nightly with Karaoke on select evenings.

Do you have live music?
Yes, at Harry's Beach Bar and Rum Runners Bar and Grille on the weekends.

How late does the beach bar stay open?
Beach bars have seasonal hours, however Rum Runners is usually open until midnight or 1 a.m.

Do you have free breakfast?
Breakfast is available at Compass Grille, although it is not complimentary.

What are your pool hours?
Pools and Spas are open from dawn to dusk.

Are pools handicap accessible?
Yes, there is an ADA handicap pool lift available.  Please ask staff for assistance.

Do you provide beach/pool towels?
Yes, two towel huts are available on property.

Do you have beach/pool chairs?
There are pool chairs available at all 3 pools on a first come first serve basis. Beach cabanas are available for $15 per day. Rum Beach Cabanas are reserved for Rum Runner's Patrons, please see a Bartender/Server for details and pricing. Pool Cabanas at South Pool are also available for rental. Please see the towel hut attendant for details and pricing.

Do you have handicap accessible rooms?
Yes. There are Traditional and Suite options.

Is there a door for the bedroom in the suite?
All of the Suites in Building 4 have a door closing off the bedroom from the living room. The Building 1 Suites, Executive King and Queen Suites, have a hallway connecting the bedroom and living room instead of a door.

Do you have to pay for Wi-Fi in the room?
Wi-Fi is available throughout the property for a nominal $9.95 fee per 24 hour period.

Do you have to pay to use the Business Center?
The first 15 minutes are complimentary or you can opt for more time at $10.00 per hour.

Do you allow grills?
Grills are not permitted on property or on the beach per City ordinance.

Do you allow pets?
Small dogs and cats are permitted in pet friendly areas of the resort. There is a 50 pound limit per room with two pets/40 pounds for one pet. Maximum of two pets per room; some breeds may be restricted. Please see the Pet Agreement for full details, deposits and fees.

Do you offer late check-outs?
When available, there is a $20.00 charge until 2 p.m. and $40.00 until 4 p.m.

Do you offer early check-in?
Yes, there is no charge however it is subject to availability.

What time is check-in?
4 p.m.

What time is check-out?
11 a.m.

Do you offer a Return Guest discount?
Yes, please check with a Reservation Agent for more details.

What is the cancellation policy?
We require cancellation 48 hours prior to the arrival of the reservation to avoid a penalty of one room night and tax.

If I have a full pre-pay reservation and need to cancel, will I get my money back?
No, this is considered a non-refundable reservation.

Do you have a spa?
Our Concierge can assist with information, booking and transportation to day spas in the area.

Do you offer massages in the room?
Our concierge will provide you with a phone number for a masseuse to schedule an in-room appointment.

Can I pay for a balcony?
No, however certain room types have balconies already guaranteed.

Are balconies a guaranteed?
The Executive Suites guarantee balconies.

Do you have roll-away beds?
Yes, they are $15 per night.

Do all of your rooms have microwaves?
Studios and Suites have microwaves, but it isn't guaranteed in our Traditional Rooms. If your room type does not have one, you have the option to rent a microwave for $10 per day based upon availability.

Do all of the rooms have refrigerators?
Each room will have either a mini or full size refrigerator.

Do you provide dishes within the suites?
Yes, a place setting for four is provided in suites with mini kitchens.

Can I get a group rate if I book more than one room?
Group Blocks start at 10 or more rooms per night. Please contact a Group Sales Manager at 866.642.7332 for more detailed information.

Do you have resort fees?
No, any ancillary fees are noted separately so that guests may choose what services suit their needs.

Do you have laundry facilities?
Yes, a coin operated laundry facility is available. Dry cleaning services are also available.

Do you have a restaurant?
We have 3 dining options on property. Compass Grille is a full service restaurant with inside seating, offering Breakfast, Lunch and Dinner; open daily from 7 a.m. to 10 p.m. Harry's Beach Bar and Rum Runner's Bar & Grille offer casual menus served poolside and beachfront. Hours for food service are from 10:30 a.m. until 9 p.m. daily.

Policies & Procedures

Maximum of one (1) car permitted on property, per occupied guestroom.

Boats, trailers or motor homes are not permitted on property as on-site parking for guests is limited.

Grills, cook- tops, card tables and coolers are not permitted on pool decks. Grills and cook-tops are not permitted on hotel balconies.

Alcohol and pets are not permitted on the beach.

Exterior patios, terraces and pool decks are not available for private functions of any kind without written authorization from the Sirata.

All social functions contracted at the Sirata must purchase food and beverage from the resort. Off-site caterers are not permitted.

Visitors - Guests are permitted a maximum of 4 visitors per occupied room. On-site parking for visitors is not available.

Pets are permitted only in pet friendly areas and select rooms. Please see the Pet Policy for full details.

Cancellation policy: We require cancellation 48 hours prior to the arrival of the reservation to avoid a penalty of one night room and tax.